What To Expect

Our classes are 30 minutes long (except for Adults).
Our student-to-teacher ratio is 4:1 or lower for most classes.
Parents watch in our climate controlled observation area during lessons.
Instructors frequently provide a progress update for parents at the end of your lesson.

Families are welcome to sign up at any time.
Our weekly classes operate in a perpetual format, meaning they are offered year-round on roughly the same schedule.
Students can join at any time and will be promoted to the next class level when they meet all of the goals.
If your child is not currently enrolled and you would like to sign them up, you can do so on our Customer Portal.

On your first day of lessons, please arrive at least 10 minutes prior to your scheduled class time.
Upon arrival, you will check in at the kiosk to the left.
When you check in, you will see what section your child should be in. Grab that number and a Maley team member will show you to the observation room.
Parents and their children will be able to watch the ongoing class while they wait for their class to begin.
Our deck manager will call in students for their class at the designated class time.
If you are ever lost or confused, just grab a Maley team member and they will help!

Students should have an appropriate swimsuit (no see through items, undergarments used as swimwear, etc.) and a towel. You can come dressed or wait to get dressed here!
Shoes are also suggested for entering and exiting the building as the ground outside is sometimes hot.
Students who wish to wear goggles MUST use our preferred brand (Cressi), which are available for purchase at the front counter. Goggles with nose coverings are not permitted!
All students who are not completely potty trained are required to wear both a disposable AND a reusable swim diaper. The reusable diaper MUST be our preferred brand (Cressi) which is available for purchase at the front counter.

Yes! Our climate controlled observation area provides a full view of all classes for the entire class time.
We have an open door policy. This means you are able to enter the pool room at any time during your child's class, if you feel the need.
Parents must remain on the premises during their child's lesson for insurance reasons.
Children who need help in the restroom will need to be taken by parents and will not be taken by our staff members.
WaterBaby 1&2 classes require an adult 18 or older to be in the water with the student at all times.

On the first day of lessons, parents are invited to briefly come poolside with their child and meet the instructor.
Brief progress updates are given by the instructor after most of your lessons.
Detailed progress updates are provided poolside every 8 weeks.
Skill ratings are updated in the computer as they are evaluated, and parents are able to see these ratings from their Customer Portal account.
Instructors will inform parents when their child is ready for promotion.
When a parent needs to speak with an instructor, they can ask the front desk to have the instructor call when they are not in the pool. The parent can also speak with their instructor in between classes.

We see scared/nervous swimmers all the time, and with consistent repetition and encouragement, they gain comfort and confidence after a few classes.
Many times the anxiety is not because of swimming, but because of separation from the parent.
It is crucial that parents continue to bring their child to class and do not pull them out when they are crying.
Our instructors are experienced in working with children who are not very comfortable with swim lessons.
The best course of action if your child is upset is for parents to tell their child that they trust the instructor, hand the child to the instructor, and go back inside to the observation room.

Get Ready to Leap In & Love To Swim!