Welcome to Maley Swim School!

Weekly Classes

• You can register for weekly classes online on our Customer Portal. Create an account, input your student's information, save a payment method on file, and then find a class you like. During enrollment, you will select a pricing plan. Be sure to pay attention to the commitment period with each pricing plan. 

2-Week Classes

• You can register for summer 2-week classes online as well! After creating and setting up your Customer Portal account, you can find 2-week classes and enroll in them with only a couple of clicks. We recommend taking a minimum of two 2-week classes for best results.

Weekly Classes

• Weekly class enrollments continue indefinitely. During your initial enrollment, you commit to maintain that enrollment for at least a 6 month period (unless you choose to add the Commitment Waiver Surcharge. After this period ends, you can cancel at any point as long as you provide us with at least 30 days notice via the form in our Customer Portal. If you do not provide us with notice/cancel, your enrollment will continue until you do so, and you will continue to be billed.

2-Week Classes

• Summer 2-week classes are sold as a session, meaning that these enrollments last for a set amount of time. After the two weeks are over, your child is no longer enrolled, and you must register again if you would like for them to take another session. We recommend taking two 2-week classes for best results.

Weekly Classes

• We do not offer makeup lessons unless we are the ones who cancel the class. If we do so, we will issue you a makeup token, which can be redeemed for a drop in makeup class within 30 days of issue. Makeup tokens have no financial value and cannot be used to pay tuition or other charges. 
• During the COVID-19 pandemic only, we are offering makeup lessons for swimmers who are exposed to COVID-19 or have been directed by their school, daycare, or medical provider to quarantine. These tokens are valid for 30 days from the date of the missed class whether or not the parent informs us of the absence ahead of time. Evidence of exposure or quarantine requirement is needed to receive tokens. 

2-Week Classes

• There are no makeup lessons for 2-week classes for any reason. When we close for holidays such as Memorial Day, we have a makeup lesson day the following Friday at your regularly scheduled time. 

Maley Swim School does not issue refunds for any reason. Account credits can be used to satisfy charges. Makeup tokens are not able to be converted to account credit and do not have any financial value. Makeup tokens may not be used to pay for swim lessons or other goods/services. 

Weekly Classes

• Students in our weekly classes are assigned to a class level when they begin class. They are evaluated after every lesson by the instructor, and parents can view these real-time evaluations in the Customer Portal. When students have mastered all key skills in a class level, the instructor will promote them to the next class level. At this time, parents can request to transfer their child to their new class via the Customer Portal. 

2-Week Classes

• Summer 2-week classes are sold as a session, meaning that these enrollments last for a set amount of time. Students will remain in their class levels for the entirety of the 2-week session, and at the end of the 2-weeks, they can either remain in their level or receive a promotion based on their skill evaluations and progress. 

Each class level has at least 3 key skills that must be mastered in order to progress to the next level. These key skills are so important that we incentivize and reward our students when they master these skills. The way that we do this is by awarding SwimBadges for each of these key skills. SwimBadges not only reward students for their hard work, but they also provide an easy-to-follow progression chart for students to keep track of how they're moving through our levels.